CUSTOMER STORY

Smith and Nephew

How a medical device company accomplished workflow of clinical studies around the globe with AchieveIt

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ABOUT SMITH AND NEPHEW 

Smith & Nephew is a multinational medical equipment company with a purpose to restore people’s bodies and their self-belief. After an initial discovery in 1856 for a new method for refining cod liver oil, Smith & Nephew has evolved to now pioneer health solutions in over 100 countries.

LIFE IS GOOD

Through market leadership positions in Sports Medicine, Orthopaedic Reconstruction, and Advanced Wound Management, Smith & Nephew’s 16,000 global employees focus to improve outcomes and expand medical access through global clinical studies that support the development for a wide variety of products.

BIG CHALLENGE

Smith & Nephew’s clinical studies are vital to company success. The complexities of running clinical operations across multiple countries and a diverse product portfolio are daunting. Significant resources were required to collect and report the status of clinical studies but a complete, current status of all clinical operations was extremely difficult.

HELP ARRIVES

So, they turned to AchieveIt. Through integrated plan management, the workflow of clinical studies around the globe can be managed. The 24/7 availability, ease of updating, and reporting on current status enabled visibility across critical clinical operations and the entire product portfolio that was previously impossible.

LIFE IS EVEN BETTER

Now, they have an automated process for collecting updates worldwide into a single repository. Our platform enables dashboards and reports that include a more current status of clinical operations. Using AchieveIt significantly increased their efficiency, visibility and accountability while also improving coordination amongst their global workforce. 

AchieveIt Customer Story - Smith and Nephew
AchieveIt Customer Logo Smith and Nephew
  • INDUSTRY
    Medical Device
  • USE CASE
    Clinical Trial & Contract Management
  • ESTABLISHED
    1856
  • DEPARTMENT
    Global Clinical Trial
  • EMPLOYEES
    16,000+
  • COMPANY SIZE
    Locations across 6 Continents

People are now seeing things that are visibly out there. We have the communication lines open between the different departments. They’re actually communicating more about, ‘This is really how the process works.’ People are having those conversations and figuring out solutions that they never would’ve gotten if they didn’t know this.”

- Gayle Blevins
Manager, Global Clinical Trial Support

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