We're the Achievers

DESCRIPTION

The successful AchieveIt Account Executive (AE) is competitive, deliberate, and driven to deliver sales results. Using your superior communication skills and business acumen, you’ll find, develop and close opportunities with both new and existing customers. Talented colleagues will support your sales cycles as appropriate, but ultimate accountability for success lies with you. AchieveIt is looking for an applicant who is an ambitious sales professional ready to take the next career step.

REQUIREMENTS

RESPONSIBILITIES

• Meet or exceed quarterly sales targets within assigned account base
• Consistently grow pipeline through individual prospecting as well as collaboration with the Sales Development (SDR) team
• Accurately forecast size and timing of deals

QUALIFICATIONS

• Have excellent communication skills (verbal and written)
• Have the ability to present, with ease, to large groups in person and through phone/Web meetings
• Have the ability to quickly develop rapport and earn credibility with C-Level executives
• Have demonstrated expertise in prospecting and pipeline development
• Have the ability to methodically execute a defined sales process, including unassisted product demonstrations
• Have the ability to link functional capabilities and business value in a compelling way
• Bring a competitive, confident, results-oriented personality to the team

REQUIREMENTS

• 4+ years of experience in software or services sales, business development, and/or sales development with a documented history of meeting / exceeding quotas (small / early stage company experience preferred)
• BS/BA degree required, MBA a plus

BENEFITS

• Base salary plus commission
• World-class technology stack and structured coaching and professional development
• Company offered benefits: 401k, medical, dental, vision, STD, LTD

DESCRIPTION

The Professional Services team is responsible for the delivery of consulting services to our client base in order to enhance the overall customer experience. It’s our mission to guide our clients through The Four Stages of a Cultural Evolution that empowers them to execute their strategies and achieve their goals.

A successful Professional Services Consultant brings a high level of domain knowledge which in turn allows AchieveIt’s clients and employees to benefit from their background. The Professional Services Department is designed to be a Center of Excellence for all things related to strategy / initiative execution. This designation gives PS the ability to serve as a resource to any and all departments requiring assistance as they work to help AchieveIt grow.

Lastly, you’ll need to stand arm in arm with our clients to help them solve their most challenging business issues related to strategy execution. Many times this relationship will start in the sales cycle and continue during implementation and account growth.

REQUIREMENTS

RESPONSIBILITIES

• Domain Knowledge: The ideal candidate needs to be someone who’s innately fascinated by the inner workings of various organizations. If you see a strategic plan, you immediately begin to dissect its contents and compare see how it can be improved. It’s with this knowledge that you begin to bring value to AchieveIt’s clients and help to bring value to your colleagues.
• Software Expertise: You’ll need to be an in-house expert for all things AchieveIt software related. You need to not only understand how the software functionally works but how it operates in the real world. Armed with this knowledge you’ll be able to provide expert advice to AchieveIt clients and ensure that they see the full value in our solution.
• Sales Skills: In your role you’ll be called upon by the sales department to assist in complex sales opportunities in the hopes of shortening the sales cycle.
• Implementation Experience: You’ll need to be comfortable with being the tip of the spear in the client relationship and this all centers around flawless implementations. When you’re onsite you’ll need to serve as the AchieveIt Swiss Army Knife, which means you’ll need to be comfortable conducting various training sessions, workshops, pre-work, and debriefs.
• Knowledge Creation: You’ll need to make it your mission to raise the overall knowledge of all Achievers. In this role you’ll be required to develop and deliver compelling training materials to ensure everyone is perfectly aligned around the value we’re providing to our clients.
• Marketing Support: You’ll be called upon to meaningfully engage with the AchieveIt marketing department by participating in webinars, writing blog posts, delivering presentations at marketing events just to name a few.
• Creating Executive Level Relationships: You’ll be tasked with forging meaningful, long lasting relationships with AchieveIt’s executive sponsors to ensure they’re realizing the value of the platform.
• Presentation Skills: Does the idea of standing up in front of a room of 30 people while discussing strategy cause your palms to sweat? If so, this job is not for you. To be successful in this role you’ll need to lead AchieveIt clients through a series of workshops and training sessions that are critical to the AchieveIt value proposition.
  • Workshops examples include:
    • Execution Fundamentals: This workshop is designed to walk our clients through the core reasons organizations struggle with execution, the path most organizations take when evolving their culture, and reasons why organizations fail. This workshop is a critical part of all client onboardings.
    • Plan Optimization: You’ll walk our clients through AchieveIt’s established planning methodology, developed through thousands of plan reviews, to identify if they have the five key elements of a successful plan.
    • Plan Facilitation: You’ll work with our clients to improve their planning process and create their strategic plan.

REQUIREMENTS

• 5+ years of client facing experience preferably within a SaaS company.
• 2+ years of working in a strategy role preferably focused on the execution of organizational strategy.
• Experience implementing a SaaS product in highly-matrixed environments.
• Have the ability to present with ease to large groups in person and through phone/web meetings.
• Being comfortable with and embracing change.
• An inherent interest to better understand how organizations plan for the future.
• Have the desire to jump right in and start building strong relationships with customers.
• Be an adaptable individual with the ability to switch tasks quickly to address customer needs.
• Masters Degree preferred.
• Travel up to 50% depending on client workload.

BENEFITS

DESCRIPTION

AchieveIt works every day to help our customers execute their strategies and initiatives and gather actionable insights to grow their businesses. Customer Success is imperative to our long-term profitability, and our success is dependent on our ability to deliver extraordinary value to our customers. Our team is responsible for the retention and growth of customer relationships, starting with the implementation process and continuing through customer education and long-term support.

A successful Customer Success Analyst (CSA) brings their product knowledge and their communication skills together to create a stellar customer experience. CSAs are responsible for managing the day-to-day activities of assigned customers and providing Customer Support for all AchieveIt customers, so must be organized, and self-motivated.

AchieveIt is looking for an applicant who is a team player with initiative and the desire to help the team grow and mature.

REQUIREMENTS

RESPONSIBILITIES

• Take ownership of Customer Support and provide service to all our customers
• Manage all phases of all assigned customers throughout their lifecycle, including the customer’s account configuration and loading of plans
• Manage the AchieveIt customer engagement model to drive excellent customer health
• Lead all customer interactions via phone or online
• Provide system support and triage defects
• Analyze customer data to consistently deliver value to our customers
• Develop a functional knowledge of the AchieveIt platform, and be able to communicate/demonstrate product knowledge to customers
• Communicate customer ideas to the product team to drive future system enhancements
• Utilize technology to understand customer behavior and deliver excellent service and support

EXPERIENCE AND SKILLS

• 2+ years of Customer Success or client-facing experience (relevant internships will be considered) supporting a SaaS product (Custom Support experience a plus)
• Project Management experience (PMP a plus)
• 4-year degree in a related field of study
• Analytical and process-oriented mindset
• Strong empathy for customers
• Have excellent communication skills (verbal and written)
• Have basic knowledge of business processes and the desire to continue learning about business strategy and execution
• Be an action-oriented team player with the desire to jump right in and start building strong relationships with customers
• Be a self-motivated individual with the ability to manage your own tasks and schedule effectively
• Be adaptable with the ability to switch tasks quickly to address customer needs
• Proficiency using a computer, including the full MS Office suite

BENEFITS

DESCRIPTION

You will work on an Agile software development team as an engineer, while creating user stories and development tasks. You will be building large scale web/database applications, innovating and creating functional applications and seeing software development through its entire life cycle, including design, functionality, testing and support. You will provide technical leadership on subjects of performance, scale and system architecture.

REQUIREMENTS

RESPONSIBILITIES

• Contribute to the analysis and design of user stories
• Provide technical leadership to other team members on coding practices, performance, testing, automation, scale and architecture
• Participate in all team planning activities (Sizing Meetings, Retrospectives, etc)
• Design, architect and develop solutions to meet the defines business needs
• Build automation solutions to help the company scale
• Contribute to the future direction of the platform with innovative ideas for features
• Ensure all code can be safely built using our integrated build and deployment systems
• Support the system in QA and Production environments, as needed

REQUIREMENTS 

• Javascript
• C#
• SQL
• HTML/CSS
• 4+ years of hands-on coding in a high-performance, scalable environment
• Solid understanding of core computer science theory
• A passion for learning new technologies

DESIRED

• React-based web apps
• APIs built on ASP.NET Core
• SQL Server with Entity Framework
• Automated testing experience

BENEFITS

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