7 Leadership Lessons from Professional Coaches & ManagersGood leaders look to the very best for tips in how to lead their companies to the highest places they can go. Often, the best tips can come from the very places you are already looking: your favorite sports team. It is a good time of year for sports fans – assuming that you like sports other than football. Game 4 of the NBA finals is tonight, and the race for the Stanley Cup is still going strong. Plus, baseball is nearing the All-Star Break, the 2016 Copa America Centenario is going on and the Summer Olympics is just around the corner. To celebrate all this athletic prowess and to help you figure out some leadership traits, we are going to look at seven lessons from coaches and managers that you should use if you want to be a great leader.
Lesson 1: The fear of change is crippling.Do you know why a professional sports team can go from worst in the league one season to reigning champs the next? Because they aren’t afraid of change. If something isn’t working, a good coach or manager isn’t going to shrug and hope it gets better. They are going to do something about it. Take the current defending NBA champions – the Golden State Warriors. A few years ago, saying they weren’t doing well would be an understatement. In fact, in the 2011-2012 season, they were 23-43. In the 2012-2013 season, they were 47-35. In the 2013-2014 season, the team came away with a 51-31 record. They were slowly moving up, but they weren’t seeing the results that they wanted in the manner that they wanted. So, they made some changes.
- The built a new culture.
- They changed the front office.
- They got a new General Manager.
- They dismissed their coach.
- They recruited new and better talent.
- They adjusted their game plans.
Lesson 2: Great Coaches Lead, Poor Coaches Manage.When you are managing the best of the best, then you have to be aware that they know what they are doing. In fact, a lot of times, they probably know more than you. They are the star, and you are there to guide them. So why do these amazing athletes even need coaches to begin with? Outside of some adjustments here or there, it is certainly not to tell them how to play. A good coach or manager knows that their job is to lead and guide.
- They take a group of good players and help them work well together.
- They challenge them.
- They help them see the vision or mission of the team.
- They make sure people are getting their jobs done right – making sure they show up for practice, keeping them out of trouble to the best they can, etc.
Lesson 3: Recognition goes a long way.Hockey and basketball might be winding up, but baseball season is in full force. At the mid-point of the season, the MLB, like other leagues, takes a break and honors the best of the best for that season with an All-Star Game. It is a chance to see a team made up of all fans’ favorite players, of course, but it is also an honor to the players. Taking into account fan votes, along with choices by their fellow players, coaches and managers, just being able to call yourself an all-star is a big deal. People like to feel appreciated. That is why it is a good idea for you to have your own “all-star” game at some point throughout the work day, week, month or year. Not literally a game, of course, but some type of recognition program, even if it is as simple as making sure to say good job. This is not just for your employees. Showing employee appreciation helps your company too. Look at these stats from The Undercover Recruiter:
- A lack of appreciation is the number one reason people leave their jobs.
- Disengaged workers cost the economy a staggering $300 billion each year.
- Companies with a strategic engagement plan in place report 71% higher employee engagement than companies that don’t.
Lesson 4: Effectively communicate a shared vision and mission.A good coach helps everyone on the team recognize that they are there for a common purpose. They also help the team see just how each individual effects that mission and vision. With professional sports, figuring out a common mission and vision is pretty simple. Mission – to be the best [fill in the blank sport here] team. Vision – to prove that mission and bring it to fulfillment by winning the championship for that sport. While your mission and vision are likely more nuanced, the ultimate idea is probably the same: You want to be the best in the industry, and you want to reach some far-reaching goal in order to accomplish that mission. And your job as the leader is to show everyone why they want to get on board with your mission and vision and how their individual roles will help get you there. You do this by
- creating a transparent work environment;
- communicating well with your employees; and
- holding people accountable for their efforts.
Lesson 5: Measure the right things.When an announcer is doing color commentary, they need things to say to fill the time. That is why you hear stats about everything. You might learn about how this is the first time someone has pitched on a Thursday after eating pizza on a Tuesday when they won their last five games before that. Or, perhaps this is the first touchdown someone has gotten in 52 years after having sung the national anthem before the game. Or maybe you’ll even hear crazier stats and stories than the ones I just made up. I guarantee you, though, that while you are hearing those trivial statements, the players aren’t being bombarded with them. When a coach is preparing their team before a big game, they are looking at the numbers, but they are looking at the numbers that matter.
- How many points does that team normally score on you?
- What is the win record on face-offs against this team?
- How many hits has this team’s big star gotten against the pitcher up tonight?
- What do you need to be monitoring?
- How are you tracking these stats and numbers?
- How are you communicating these metrics to the appropriate employees?
Lesson 6: Create a culture of accountability.A good leader is not afraid of their star power. If the star misbehaves, starts playing subpar or has a potential injury, they sometimes get benched. Or perhaps using those appropriate metrics from above, the coach just figures out that, historically, that star player is just not as effective against the team they are playing that night. Whatever the reason, you see it fairly frequently. Take Steph Curry in game 2 of the NBA finals the other night. He is probably the person on the Warriors that you have heard of if you have never heard of anyone else. Yet, in this mega game, he only played 24 minutes. Coaches and leaders have to make hard decisions everyday about who is playing, what position they will be in, and how much playing time a player will get. You might have three guys on the team that all consider themselves center fielders, but you only get to play one center fielder at a time. So you have to make your decision wisely. A good leader will not do this arbitrarily.
- Hold people accountable.
- Assign tasks to individuals, not groups.
- Do what is best for the team, not for the individual.
Lesson 7: Plan and execute (but be flexible).A good coach never goes into a game without a plan. They have considered everything:
- Who they are playing that night.
- How they have historically done against that team (and the players on that team).
- How their players have been playing lately.
- How their players normally play against that team.
- It is pointless if not properly executed.
- There are factors that cannot be taken into account that means the plan should be flexible.
Making the Hall of FameJust like the players, good coaches make the Hall of Fames for their sports for their accomplishments. You might not have an official Hall of Fame for your industry, but that doesn’t stop you from wanting to be a great leader. If you want to bring your team from where you are now to where you actually want to be – and start achieving actionable results on all of your business objectives, then sign up for a demo of the AchieveIt Execution Management Software today.
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