AchieveIt Customer Story: Alachua County Government

CUSTOMER STORY

Alachua County Government

How a local government reduced the number of homeless animals with AchieveIt

ABOUT THE ALACHUA COUNTY GOVERNMENT

Local government agency in Florida with a mission to provide responsive service to citizens and responsible stewardship of county resources for current and future generations.

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LIFE IS GOOD

As a local county, home to a state university and service to more than 260,000 people, county operations were complicated but progressing well. Everything from animal services, to fire and rescue, to building code enforcement rolled up under county management. Spending taxpayer dollars wasn’t taken lightly, which kept resource allocation and spending in the forefront.

BIG CHALLENGE

Amongst many complexities, one particular problem pulled at the heartstrings of the community: animal safety and wellness. The local animal shelter was overcrowded due to a recent boom in the homeless pet population. Better data could lead to a solution, but all the information across the county existed in separate databases. It could take 11+ clicks just to enter one data point, and there was no easy way to visualize it all.

HELP ARRIVES

So, you turn to AchieveIt. With one source of truth and an intuitive, user-friendly dashboard, data collection was simplified and visualization improved, enabling the team to quickly spot a trend: animal intakes increased every year from June to August. Armed with this new data, and not just a hunch, adoption fees were waived during the summer months.

LIFE IS EVEN BETTER

Now, fewer animals are in the shelter and more pets in happy homes. By removing the strain on resources, this led to a downstream impact on taxpayer dollars through reduced costs. And when the inevitable spike happens again next summer, the team will be ahead of the curve. Regardless of the problem, the team now has the process and data in place to better the community and accomplish their mission.

AchieveIt Customer Story - Alachua County Government
AchieveIt Customer Logo Alachua County Government
  • INDUSTRY
    Local Government
  • USE CASE
    Operational & Strategic Plan Execution
  • DEPARTMENT
    Strategic Services

We implemented AchieveIt to efficiently collect, manage, and report agency-wide performance measures. Now, our operational activities are aligned with our Board’s adopted Strategic Guide. AchieveIt is incredibly flexible and easy to use from both an administration and enduser perspective - we actually had a 98% data entry response rate in our last reporting cycle! We’ve never seen that kind of participation before now.

- Donna Bradbrook

Strategic Performance Manager

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